영어 토익 (TOEIC) 오답 노트 8-2

Questions 154 ~ 157 refer to the following memo To : Customer Service Personnel Subject : Meeting next Friday Date : November 19 Last week we conducted a study to gather opinion about our customer service. The date are in and they look good. Most expressed satisfaction with their com- nunication with our representatives. Their questions about packaging services, shipping charges, and the status of their parcels were answered professionally and promptly. One area that we need to address is the lo...

원문링크 : 영어 토익 (TOEIC) 오답 노트 8-2