OM정리(VER 04.05)

Ch1Operation ManagementOperations:The part of business organization that is responsible for producing goods or servicegoods 와 service는 이론적으로는 분리되지만, 실질적으로는 구별하기 쉽지않음Supply ChainBasic Functions of the Business OrganzationOperation Marketing Financeprocess:one or more action that transform inputs into outputsFour Sources of Variation Variety of goods or services being offeredStructural variation in demand :Generally predictable, such as trendRandom Variation:not controllable(Natural)Assignable variation:can be reducedOMsystem design/planni..........

원문링크 : OM정리(VER 04.05)